Incidents | Delacon Incidents reported on status page for Delacon https://status.delacon.io/ https://d1lppblt9t2x15.cloudfront.net/logos/9acd2f0cd4bc9d1f60a998b9ce7e6a7f.jpeg Incidents | Delacon https://status.delacon.io/ en Major Outage - Delacon Services (Resolved) https://status.delacon.io/incident/896473 Fri, 15 May 2026 05:32:00 -0000 https://status.delacon.io/incident/896473#dffbb75aec01e606196740d58c6cb240fc5908088595f3c2b337587bacd6dd0d Resolved, under monitoring Major Outage - Delacon Services (Resolved) https://status.delacon.io/incident/896473 Fri, 15 May 2026 05:24:00 -0000 https://status.delacon.io/incident/896473#be54b040d1d696c1d1e599b8626bcbbedf390dc4dae8b95a12c4e877649f20ea From 2.45pm-3.05pm (AEST) all Delacon services were unavailable due to a critical issue with Delacon's database. Delacon engineers have conducted emergency maintenance and services have now been restored and are stable. Engineers are currently monitoring the database and associated services. Scheduled Maintenance - Website Call Tracking https://status.delacon.io/incident/890533 Fri, 08 May 2026 14:30:21 -0000 https://status.delacon.io/incident/890533#f277cca2465502e5b4f7b0dc8df256a5e11ab68772d81386a264e026ba32da0d To increase capacity and improve redundancy, Delacon engineers will perform upgrades on core systems. This will not affect calls to Delacon numbers, calls in progress will not be disconnected and new calls received will be connected normally. During the maintenance; - Tracking will be unavailable and customer websites will not display Delacon numbers dynamically Scheduled Maintenance - Delacon Reporting Portal https://status.delacon.io/incident/883624 Sat, 02 May 2026 14:30:42 -0000 https://status.delacon.io/incident/883624#52ce10244663edd5414dc7b3cdb51ab1a5e30b528cc8bc0a0e0c4fb8956bad92 To increase capacity and improve redundancy, Delacon engineers will perform upgrades on core systems. This will not affect calls to Delacon numbers, calls in progress will not be disconnected and new calls received will be connected normally. During the maintenance; - https://portal.delacon.io/ and https://pla.delaconcorp.com/siteui/login will be unavailable Scheduled Maintenance - Website Call Tracking and Integrations https://status.delacon.io/incident/878493 Sun, 26 Apr 2026 13:30:56 -0000 https://status.delacon.io/incident/878493#b83dccfa76a8a109e7621e0a0d8fd748f56c381ca9ae20d6adf5fec8f44b8e48 To increase capacity and improve redundancy, Delacon engineers will perform upgrades on core systems. This will not affect calls to Delacon numbers, calls in progress will not be disconnected and new calls received will be connected normally. During the maintenance; - Tracking will be unavailable and customer websites will not display Delacon numbers dynamically - Integrations to third party services will not be available Major Outage - Reporting portals and website tracking https://status.delacon.io/incident/877514 Wed, 22 Apr 2026 22:27:00 -0000 https://status.delacon.io/incident/877514#9043c9d136a73dd06f8b2118b5a3373ec95270461c605fa4cad4467fac191370 Services have been restored at approximately 7.18am AEST Major Outage - Reporting portals and website tracking https://status.delacon.io/incident/877514 Wed, 22 Apr 2026 20:37:00 -0000 https://status.delacon.io/incident/877514#eedad5e3611c51feb3f938457430da6f8cefc8303504961fb55e11bb64a373e4 Due to emergency maintenance by Delacon's internet service provider the reporting portals and website tracking are currently unavailable. ISP technicians are working on the issue as priority one. Further updates will be posted as more information becomes available. Scheduled Maintenance - Delacon Reporting Portal https://status.delacon.io/incident/873596 Sun, 19 Apr 2026 15:30:48 -0000 https://status.delacon.io/incident/873596#b25f1e8618cf5e3ebbd8db28b8d147047f6a301ba606a5b2a4b9f4077ad01668 Maintenance completed Scheduled Maintenance - Delacon Reporting Portal https://status.delacon.io/incident/873596 Sat, 18 Apr 2026 13:30:48 -0000 https://status.delacon.io/incident/873596#9f7e626dd889103184c63cfcad4ac5d6e9c54d4a41e5d6049d49bb1f8d85c861 Delacon's reporting portals (portal.delacon.io and pla.delaconcorp.com/siteui/login) will be intermittently unavailable for 1-2 hours due to scheduled maintenance.